1. Who we are

Yang's Fried Rice, Malate Branch, Manila. Contact us at lleyton.flores.482006@gmail.com or 0962 693 9019, or ask at the counter.

By using this website or placing an order, you agree to these terms. How we handle your personal data is in our Privacy Notice.

2. Orders and prices

All orders are for pickup at the store. We do not deliver, but you may send a courier. We take orders during the opening hours shown on the app, and stop taking new ones shortly before closing (the app shows the last-order time) so the kitchen can finish.

Prices are in Philippine peso and already include 12% VAT. The price you see at checkout is the price you pay. The minimum order is ₱150 of food.

Your order is accepted once our staff confirm it. The ready time we show is an estimate based on how many orders are in the kitchen.

We will tell you in the app when your order is ready. Collect it at Counter 1 and say your order number.

3. Payment

You can pay in store when you pick up, or online with GCash or Maya. Online payments are handled by PayMongo. We never see or store your wallet login. We do not take card payments.

Paying in store is for orders up to ₱2,000, and up to ₱1,000 on your first pay-in-store order. If two of your pay-in-store orders are not picked up, you will need to pay online for future orders, and we may disable an account after repeated missed pick-ups.

A tip for the staff is optional. It is added to what you pay, goes to the staff on shift, and is refunded with the order if we cancel it.

4. Cancelling your order

You can cancel from your order page while the order is still waiting for our staff to confirm it. Once confirmed, the kitchen has started and the order can no longer be cancelled.

5. When we cancel your order

We may cancel an order if an item runs out, the store has to close, or an online payment does not go through. We will tell you why by email and in the app.

6. Refunds

If we cancel an order you already paid for online, you get a full refund to the same GCash or Maya account. We start the refund within one business day. Your wallet may take a few more business days to show it.

If you cancel before confirmation, the same applies. Pay-in-store orders are not charged until pickup, so there is usually nothing to refund. If you did pay at the counter, we refund you at Counter 1.

We will let you know once your refund has been sent.

7. Missing, wrong or damaged items

Please check your order at the counter and tell our staff before you leave if something is wrong.

After you leave, report it from your order page within 24 hours of pickup. Mark the affected items and add a photo if you like. Our staff will review the report and contact you. One report per order; after 24 hours, please contact the store directly.

8. Governing law

These terms follow the laws of the Republic of the Philippines, including the Consumer Act (RA 7394) and the Internet Transactions Act (RA 11967).

9. Complaints

Please contact us first, and we will reply within three business days.

Yang's Fried Rice, Malate Branch, Manila. Contact us at lleyton.flores.482006@gmail.com or 0962 693 9019, or ask at the counter.

If we cannot resolve it, you can file a complaint with the Department of Trade and Industry (DTI) through its hotline, 1-384.

10. Changes to these terms

We may update these terms. The date at the top shows the last change. Orders already placed follow the terms in force when you ordered.